Delivery

Our efficient delivery service is designed to get your orders to you swiftly, with an average shipping time of 2 to 7 working days, depending on your specific location. We cater to a wide range of countries, and you can easily find the list of available destinations in the dropdown menu during the checkout process.

Trust us to deliver your products safely and promptly, so you can enjoy them without delay. We prioritize your privacy and ensure that your shopping experience remains confidential from packaging to delivery, so you can shop with confidence and peace of mind.

Track & Trace

Upon receiving your order through our trusted agent, we assign a unique tracking ID to each shipment. This tracking ID is a crucial element in our commitment to transparency and customer satisfaction. It enables us to provide you with real-time updates on the status and whereabouts of your order.

You will receive an email notification containing your tracking ID, along with an estimated arrival date. This empowers you to monitor your packages journey from our facility to your doorstep, ensuring you are always informed about your delivery. We take pride in this proactive approach to enhance your shopping experience with us.

Cost of Shipping

The delivery cost is determined at the checkout stage, ensuring transparency and accuracy. Our pricing structure hinges on two key factors: weight and the precise destination. We calculate shipping fees based on the weight of your order, as heavier items may require additional handling and resources.

Additionally, the delivery price varies according to your exact destination, taking into account the distance and specific location nuances. By confirming the delivery cost at checkout, we aim to provide you with a fair and tailored pricing system, reflecting the actual requirements of your order and destination while ensuring a seamless and cost-effective shopping experience.

Lost or Part Orders

In the event of a non-arrival or an incomplete delivery, we place the responsibility on our valued customers to promptly notify our customer service team within 7 days. This reporting timeframe allows us to address any issues efficiently and provide a satisfactory resolution. To substantiate their claim, customers are required to provide photographic evidence of the package in which the order arrived, prominently displaying the tracking number, and the contents of the package.

Our dispatch manager will then investigate each claim, and if it is deemed valid, we will take immediate action to rectify the situation by sending a replacement for the missing or damaged products. Our commitment to customer satisfaction and ensuring that you receive the products you have ordered in their entirety, while also maintaining the integrity of our services.

How to Reach Us

Thank you for choosing us as your trusted supplier. Your satisfaction is our priority. If you encounter any issues or have questions, our customer service team is ready to assist you. You can reach us through live chat, our telephone hotline, or via email at any time 24/7.

We here to ensure your shopping experience is seamless and enjoyable. For more information, please visit our homepage at pregabalin.to.

Last Reviewed: 17th October 2023
Next Review Due: Novemvber 2024